Technical Support
Pre and post-sale support is critical to any successful deployment.
At WMH Robotics, we understand the significance of this support, which is why we offer dedicated technical sales professionals and highly qualified robotic engineers to assist you throughout the entire process - from initial inquiry to addressing any technical issues that may arise.
Pre-sales Support
In this process, we get to know your process, your requirements and your experience with deploying Universal Robots.
This is where we can also provide guidance for deploying the application and offer training on specific system components if necessary, ensuring your self-sufficiency.
We can also help you ensure that the tools or products we recommend are user-friendly or advanced components that require additional training.
This way, we can ensure that the deployment is suitable for you and ultimately successful.
Deployment Support
When deploying a robot for the first time, it can be daunting. But don't worry, we are always available to offer expert advice if needed.
Our team of time-served, automation engineers have many years of robotics applications under their belts and no problem is too big to solve.
When you purchase a robot and/or accessories from WMH Robotics, we will provide you with our technical contact information and endeavour to help resolve your problem as quickly as possible.
Free Online Training
Universal Robots offers a FREE online training academy, which allows individuals to gain valuable knowledge and skills in robotics, even before investing in a robot.
The training modules cover a wide range of topics, starting from the basics and progressing to advanced concepts such as force control and palletising routines.
Training Courses
WMH Robotics provides a unique training experience that sets it apart from others in the industry. Our training courses are specifically customised to align with your specific deployment and application requirements.
This includes not only the robot itself but also the accompanying accessories. By tailoring the training to your application, WMH Robotics ensures that you receive targeted instruction that is relevant to your specific needs.
The training encompasses a wide range of topics, starting from setup and programming, and extending to optimising programmes and tooling to maximise the return on investment.
This approach ensures that your valuable time is spent learning exactly what you need to know, leading to a more successful deployment.
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